of the company Arkance Systems CZ s.r.o.
based at Líbalova 2348/1, 149 00  Praha 4, Česká republika
Company Registration (ID) Number: 26197081
Registered in the Commercial Register kept in Praha
for sale of goods via e-shop at the address http://shop.arkance-systems.cz
  1. Introductory provisions
  2. User account
  3. Conclusion of a purchase contract
  4. Price of the goods and terms of payment
  5. Withdrawal from the purchase contract
  6. Transport and delivery of the goods
  7. Rights resulting from defective performance
  8. Other rights and obligations of the contracting parties
  9. Rights and obligations when acquiring products marked "auto-renew" or "recurring" or "automatic renewal"
  10. Personal data protection and sending of commercial communications
  11. Sending of commercial communications and saving of cookies
  12. Delivery
  13. Final provisions

1. Introductory provisions

1.1. These Sales Terms and Conditions (hereinafter the “Sales Terms and Conditions“) of the business organization Arkance Systems CZ s.r.o., based at Líbalova 2348/1, 149 00 Praha 4, Registration ID No. : 26197081, registered in the Commercial Register kept by the City Court in Praha (hereinafter “the Seller“) regulate mutual rights and obligations of the contracting parties resulting from and in connection with a purchase contract (hereinafter the “purchase contract“) concluded between the Seller and another natural or legal person (hereinafter the “Buyer“) via a Seller´s e-shop. The e-shop is operated by the Seller at the Internet address http://shop.arkance-systems.cz using a website interface (hereinafter the “e-shop website“). The term sale of goods for the purposes hereof shall also include supplying of digital content (particularly software) and the term purchase contract for the purposes hereof shall mean a contract about supplying of digital content.

1.2.  The Buyer is classified as a consumer or as an entrepreneur.
The term consumer shall include any person who has concluded a contract with the Seller or who deals with the Seller outside the framework of his business activities or independent performance of his profession.
The term entrepreneur shall include a person who conducts, independently, on his own account and responsibility, gainful activity as a trade or in a similar manner with the intention to perform such activity systematically to achieve profit. The term entrepreneur shall also include, also for the purposes of protection of consumers, any person who concludes contracts associated with his own business, production or similar activity or independent performance of his profession, or a person who acts on behalf or on the account of an entrepreneur. The term entrepreneur for the purposes hereof shall include a person who acts in agreement with the previous sentence within the framework of his entrepreneurial activity. If the Buyer indicates his identification number in the purchase order then it means that he has accepted the rules specified for entrepreneurs in these Sales Terms and Conditions.
1.3.  Provisions different from these Sales Terms and Conditions may be agreed in the purchase contract. Such different provisions in the purchase contract shall prevail over the provisions hereof.

1.4. The provisions contained in these Sales Terms and Conditions shall be an integral part of the purchase contract. Purchase contracts and the Sales Terms and Conditions are executed in Czech. Purchase contracts may be concluded in Czech.

1.5.  The wording of these Sales Terms and Conditions may be modified or amended by the Seller. This provision, however, shall have no effect on the rights and obligations arising at the time when a previous wording of the Sales Terms and Conditions was in effect.

1.6.  By ordering the goods the Buyer confirms that, before conclusion of the contract, he read these Sales Terms and Conditions which include, as their integral part, a declaration to the effect that the Buyer fully agrees with the wording of the Sales Terms and Conditions, as valid and in effect at the time of goods ordering.

1.7.  This is a communication provided by the Seller before the contract conclusion. The Seller hereby communicates that:
1.7.1 if the Buyer is a consumer then the consumer shall be entitled to withdraw from the contract (unless indicated otherwise below) within a period of fourteen days, which shall start running
a) from the date of the goods takeover in case of a purchase contract,
b) from the date of takeover of the last delivery of the goods in case of a contract for several types of goods or several parts; or
c) from the date of takeover of the first delivery of the goods in case of a contract for repeated deliveries of goods;
while the withdrawal notice shall be sent to the registered address of the Seller or it may be submitted on a form for contract withdrawal;
1.7.2  the consumer shall not withdraw from a contract:
a) about provision of services performed by the Seller with a previous express approval of the consumer before expiry of the period for withdrawal from the contract;
b) about delivery of goods or services the price of which depends on fluctuation of financial markets beyond Seller´s control and which may occur during the period available for withdrawal from the contract;
c) about delivery of goods which were customized or personalized to meet consumer´s requirements;
d) about delivery of perishable goods or goods which were after delivery irreversibly mixed with other goods;
e) about repair or maintenance performed at a place indicated by the consumer; this, however, shall not apply in case of subsequent performance of other than requested repairs or delivery of other than requested spare parts;
f) about delivery of sealed goods which were taken out from the packaging by the consumer and the goods cannot be returned for hygienic reasons;
g) about delivery of audio or video recordings or computer programs if the original packaging was opened;
h) about delivery of newspapers, periodicals and magazines;
i) about transport or use of free time if the entrepreneur provides such performance within a specified time;
j) about delivery of digital content if not delivered on a tangible carrier and if the content was delivered, with a consumer´s previous express approval, before expiry of the period available for withdrawal from the contract; the Seller emphasizes the fact that if digital content is delivered online it is not possible to withdraw from the contract;
1.7.3 in case of withdrawal from a contract the consumer shall pay the costs associated with returning of the goods and, if the contract was concluded via remote communication means, the consumer shall pay for returning of the goods that cannot be returned by usual postal services due to their special character;
1.7.4 the consumer shall pay for a proportionate part of the price in case of withdrawal from a contract about provision of services which have been already partly provided;
1.7.5 a complaint can be submitted by a consumer via a contact form or it may be submitted to a supervising authority or state regulation authority.

^ Back to the top

2. User account

2.1. Based on a registration of the Buyer at the website the Buyer may access the user interface. The Buyer may use the user interface to order goods (hereinafter the “user account“). The Buyer may also order goods from the e-shop directly, without the registration, if this is made possible by the system.

2.2. The Buyer shall provide correct and true data when registering at the website and ordering goods. In case of any changes the Buyer shall update the data indicated in the user account accordingly. The Seller presumes that data entered by the Buyer to the user account and during ordering of goods are correct.

2.3.  Access to a user account is protected with a user name and password. The Buyer shall keep the information necessary to access his user account confidential.

2.4.  The Buyer shall not be entitled to make it possible for a third person to use his user account.

2.5. The Seller may cancel a user account particularly if the Buyer has not used his user account for over 12 months and if the Buyer violates his obligations under the purchase contract (including these Sales Terms and Conditions).

2.6.  The Buyer hereby acknowledges that the user account may not be accessible all the time, particularly with regard to necessary maintenance of Seller´s hardware and software or necessary maintenance of hardware and software of third parties.

^ Back to the top

3. Conclusion of a purchase contract

 

3.1 Any presentation of goods on the e-shop website is only informative and the Seller shall have no obligation to conclude a purchase contract in respect to the goods. Provisions of Section (§) 1732, paragraph 2 of the Civil Code shall not apply.
3.2.1.1. The e-shop website contains information about the goods, including indication of prices of the individual goods and costs to return the goods if such goods cannot be returned by usual mail services due to their character. Prices of the goods are indicated including the value added tax and all related fees. Prices of the goods shall remain valid as long as they are displayed on the e-shop website. This provision shall not limit the opportunity for the Seller to conclude a purchase contract under individually agreed conditions.
 [JA1] Provisions of Section (§) 1811, paragraph 2 of the Civil Code:
“If the dealings of the parties aim at concluding a contract and these facts are not evident from the context, the entrepreneur shall, sufficiently in advance before the conclusion of the contract or before the consumer makes a binding offer, provide the consumer with…
b) the designation of the goods or service, and a description of their main properties,
c) the price of the goods or service, or, where applicable, the method of its calculation including all taxes and fees,
d) the method of payment and the method of supply or performance,


[JA2]Provisions of Section (§) 12 paragraph 2 of the Consumer Protection Act: “Information about the price, or the fact that information about the price is incomplete or missing, must not give the impression that: a) the price is lower than the actual price, b) the setting of the price depends on circumstances on which it does not in fact depend, c) the price includes delivery, performance, work, or services that are actually paid for separately, d) the price has been or will be increased or reduced or will remain unchanged, if this is not the case, e) the price and usefulness of an offered product or service is comparable to the price and usefulness of a similar product or service if this is not the case

“[JA3]Provisions Section (§) 11a of the Consumer Protection Act: „when selling goods or providing services by electronic means via a website the Seller shall clearly and in advance inform the consumer about any limitations in respect to delivery of the goods or provision …“
3.3 The e-shop website also contains information about costs associated with packaging and delivery of the goods. The information about costs associated with packaging and delivery of the goods indicated on the e-shop website shall apply to delivery of the goods on the territory of the Czech Republic.
3.4. To order the goods the Buyer needs to fill out an ordering form available on the e-shop website. The ordering form contains particularly the following information:
3.4.1. the ordered goods (the ordered goods are “placed “ by the Buyer into an electronic shopping cart),
3.4.2. the method of payment of the purchase price of the goods, the data about the required method of delivery of the goods,
3.4.3. information about the costs associated with delivery of the goods (hereinafter jointly as the “purchase order “).
3.5. Before sending the purchase order to the Seller the Buyer can check and change the data entered into the purchase order so that the Buyer can identify and correct potential mistakes. The purchase order is sent by the Buyer to the Seller by clicking on “Confirm the purchase order “. The data in the purchase order are considered correct by the Seller. Immediately after receiving the purchase order the Seller shall send its confirmation to the Buyer´s e-mail address indicated on the e-shop website or in the purchase order (hereinafter the “Buyer´s e-mail address“).
3.6. Depending on the character of the purchase order (quantity of the goods, amount of the purchase price, expected transportation costs) the Seller shall be always entitled to request an additional confirmation of the purchase order (e.g. in writing or by phone) from the Buyer.
3.7. The contractual relationship between the Seller and the Buyer shall arise by the confirmation (acceptance) of the purchase order sent by the Seller to the Buyer´s e-mail address.
3.8. The Buyer hereby acknowledges that the Seller shall have no obligation to conclude a purchase contract, particularly with persons who in the past breached their obligations to the Seller in a material way.
3.9. The Buyer hereby agrees that remote communication means can be used for conclusion of a purchase contract. The costs incurred by the Buyer by the use of the means of remote communication in connection with conclusion of a purchase contract (costs of internet connection, costs of telephone calls) shall be paid by the Buyer while the costs are not different from the basic rate.
3.10. When using any and all electronic content bought from the Seller the Buyer shall observe the obligations specified herein, in legal regulations protecting copyrights and specific licensing conditions of a given product (e.g. EULA). If the Buyer violates such specified obligations then the Buyer shall pay for any potential loss and such conduct may lead to criminal prosecution as well.

^ Back to the top

4. Price and terms of payment

4.1. The price of the goods and potential costs associated with delivery of the goods under the purchase contract may be paid by the Buyer to the Seller as follows:
• non-cash transaction by a bank transfer to the Seller´s account No. 6276972 / 0800, in Česká spořitelna (hereinafter the “Seller´s account“);
• non-cash transaction by payment card.
4.2.  In addition to the purchase price, the Buyer shall pay to the Seller also the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly indicated otherwise, the term purchase price for the purposes hereof shall include the costs associated with delivery of the goods.

4.3. The Seller requires no advance or any other similar payments from the Buyer. However, this shall have no effect on provisions of Article 4.6 hereof concerning the obligation to pay the purchase price of the goods in advance.

4.4. In case of payment by non-cash transaction the purchase price shall be due within 14 days after conclusion of the purchase contract.

4.5.  In case of payment by non-cash transaction the Buyer shall pay the purchase price of the goods and indicate the variable symbol of the payment. In case of payment by non-cash transaction the Buyer´s obligation to pay the purchase price is considered discharged once the respective amount is credited to the Seller´s account.

4.6. The Seller shall be entitled, particularly if the Buyer´s fails to provide the additional confirmation of the purchase order (see Art. 3.6), to request payment of the entire purchase price before the goods are dispatched to the Buyer. Provisions of Section (§) 2119 paragraph 1 of the Civil Code shall not apply.

4.7. Potential discounts from the price of the goods provided by the Seller to the Buyer shall not be combined.

4.8. If usual in business contacts or if required by generally binding legal regulations, the Seller will issue a tax document – an invoice – to the Buyer for payments made based on the purchase contract. The Seller is a VAT payer. The tax document – the invoice – will be issued by the Seller to the Buyer after the price of the goods is paid and it will be sent in an electronic form to the Buyer´s email address.

4.9. In case of time limited promotion price and bank transfer payment, the promo price is valid only if payment is credited to Seller's account before the end date of promotion.

4.10. If you are buying as company (EU countries only) with valid VAT ID in EU, you can pay by wire without tax. In this case please before transaction ask for approval by e-mail to eshop.cz@arkance-systems.cz.When you pay by card you can refund taxby EU law. This doesn't apply to payment card transactions. It is not mandatory for seller to return VAT in case of payment card transaction. 

^ Back to the top

5. Withdrawal from the purchase contract

Consumer´s withdrawal from the purchase contract
5.1 The consumer hereby acknowledges that, pursuant to provisions of Section (§) 1837 of the Civil Code, it is not possible to withdraw from a purchase contract for the supply of digital content which is not supplied on a tangible medium if it was supplied with a prior express consent of the consumer before the time limit for withdrawal and the entrepreneur informed the consumer, before concluding the contract, that he shall thereby lose his right of withdrawal, from a purchase contract for the supply of goods which were customized or personalized, from a purchase contract for the supply of perishable goods, as well as goods which were irreversibly mixed with other goods after supply, from a purchase contract for the supply of sealed goods which were unsealed after supply by the consumer and which are not suitable for return due to hygiene reasons and from a purchase contract for the supply of audio or video recordings or computer software whose original seal was unsealed after supply.
5.2.  In the other cases than those specified in Art. 5.1 or those in which withdrawal from a purchase contract is not possible, the consumer shall be entitled, pursuant to provisions of Section (§) 1829, paragraph 1 of the Civil Code, to withdraw from the purchase contract within fourteen (14) days after taking over the goods; if the subject matter of the purchase contract includes supply of several types of goods or of several parts, then the period shall start running on the day of takeover of the last delivery of the goods. A notice of withdrawal from the purchase contract shall be sent to the Seller within the time limit indicated in the previous sentence. A notice of withdrawal from the purchase contract may be submitted by the consumer on a form for contract withdrawal provided by the Seller as an enclosure hereto. A notice of withdrawal from the purchase contract may be sent by the consumer also to the address of the Seller´s establishment or to the Seller´s e-mail address eshop.cz@arkance-systems.cz..
5.3.  In case of withdrawal from the purchase contract under the Art. 5.2 hereof the purchase contract shall be null and void. The goods shall be returned to the Seller within fourteen (14) days after the withdrawal from the contract. If the consumer withdraws from the purchase contract then the consumer shall carry the costs associated with returning of the goods to the Seller, even if the goods cannot be returned by usual postal services due to their special character.
5.4. In case of withdrawal from the contract under the Art. 5.2 hereof the Seller shall return the funds received from the Buyer within fourteen (14) days after the withdrawal from the purchase contract by the consumer by bank transfer. The Seller shall be also entitled to return performance provided by the consumer at the time of returning of the goods by the consumer or using a different method, if this is agreed by the consumer and if the consumer incurs no additional costs as a result. If the consumer withdraws from the purchase contract the Seller shall have no obligation to return the received funds to the consumer before the consumer returns the goods or before the consumer demonstrates that the goods have been dispatched to the Seller.
5.5. Any damages of the goods may be unilaterally set off by the Seller against the consumer´s entitlement to a refund of the purchase price.
5.6. The Seller shall be entitled to withdraw from the purchase contract at any time before the goods are taken over by the consumer. In that case the Seller shall promptly return to the consumer the purchase price, by a non-cash transaction, to an account indicated by the consumer.
5.7. If the consumer receives a gift with the goods then the deed of gift between the Seller and the consumer is concluded with a resolutive condition that in case of withdrawal from the purchase contract by the consumer the deed about the gift shall become ineffective and the consumer shall return the gift along with the goods to the Seller.
Withdrawal from the purchase contract in the other cases
5.8. If it is made possible for the Buyer - entrepreneur – to withdraw from the purchase contract within fourteen days then the Buyer acknowledges that the returned purchase price may be reduced by an amount representing a reduced value of the goods. The Buyer shall not withdraw from the purchase contract or require delivery of a new thing if the Buyer is unable to return the thing in the same condition in which it was received. This shall not apply:
a) if the change of the thing was caused by an inspection to determine its defect;
b) if the Buyer used the thing before discovering the defect;
c) if the lack of ability to return the thing in the same condition was not caused by the Buyer´s action or omission to act; or
d) if the Buyer sold the thing before discovering the defect, if the Buyer consumed the thing or modified it in the course of its usual use; if this occurred only partly the Buyer may return to the Seller what is left and shall provide to the Seller a compensation of the benefit from the thing.
5.9. Provided the Buyer fails to report a defect of a thing in time then he shall loose the right to withdraw from the purchase contract.

^ Back to the top

6. Transport and delivery of the goods

 ^ Back to the top

7. Rights resulting from defective performance

7.1. The rights and obligations of the contracting parties in respect to rights resulting from defective performance shall be governed by applicable generally binding regulations (particularly provisions of Sections (§) 1914 through 1925, Sections (§) 2099 through 2117 and Sections (§) 2161 through 2174 of the Civil Code).

7.2.  The Seller shall be liable to the Buyer for defect-free goods at the time of the handover. The Seller shall be particularly liable to the Buyer for the following: At the time of takeover by the Buyer:
7.2.1. the goods shall have the properties agreed by the parties and, if no such agreement was made, the goods shall have properties described by the Seller or by the manufacturer and properties expected by the Buyer with regard to the nature of the goods and based on related advertizing,
7.2.2. the goods shall be fit for the purpose indicated by the Seller or for the propose for which the goods of this type are usually used,
7.2.3. the quality or execution of the goods shall correspond to an approved sample or template, as long as the quality or execution of the goods was determined based on an approved sample or template,
7.2.4. the goods shall be provided in the appropriate quantity, measure or weight and
7.2.5. the goods shall comply with requirements of legal regulations.
7.3.  The provisions of Art. 7.2 of these Commercial Terms and Conditions shall not apply to goods sold for a lower price due a defect which caused the price reduction, to wear and tear of the goods caused by its normal use, to second-hand goods in respect to a defect which corresponds to the use or wear and if such a defect was already present when the goods were taken over by the Buyer, or if this is implied by the character of the goods.

7.4.  If a defect becomes obvious in the course of six months after the takeover it is presumed that the goods were defective at the time of the takeover. In case of a defect of consumer goods the Buyer shall be authorized to claim its rights in respect to the defect within twenty-four months after the takeover.

7.5.  The rights from defective performance shall be claimed by Buyer from the Seller at the address of its establishment at Hornopolní 3322/34, 70200  Ostrava, which may accept the complaints with regard to the assortment of the goods it is selling, or also at the registered office or place of business. The complaint is considered received once the Seller has received the claimed goods from the Buyer.

7.6.  Additional rights and obligations of the parties associated with liability of the Seller for defects may be regulated in Seller´s complaints rules.

^ Back to the top

8. Other rights and obligations of the contracting parties

8.1.  The Buyer shall acquire the title to goods after paying the full purchase price of the goods.
8.2. The Seller shall not be bound by any codes of conduct in respect to the Buyer in the sense of provisions Section (§) 1826, paragraph 1, letter e) of the Civil Code.
8.3. Settlement of complaints out of court is provided for by the Seller at the e-mail address eshop.cz@arkance-systems.cz. Information about settlement of a complaint will be sent by the Seller to the Buyer´s e-mail address. The Buyer who is classified as a consumer shall be entitled, pursuant to the Act No. 634/1992 Coll., on consumer protection, as amended, to an out-of-court settlement of disputes arising from a purchase contract or from a contract about provisions of services. The entity authorized to execute the out-of-court settlement of disputes shall be the Czech Trade Inspection Authority (Česká obchodní inspekce). For more information visit www.coi.cz.
8.4. The Seller is authorized to sell the goods based on a trade certificate. Inspections of the trade activities are performed by the respective trade licensing office within its sphere of authority. Supervision of personal data protection is performed by the Office for Personal Data Protection (Úřad pro ochranu osobních údajů). Moreover, the Czech Trade Inspection Authority (Česká obchodní inspekce) performs supervision of observation of the Act No. 634/1992 Coll., on consumer protection, as amended, in the specified scope
8.5. The Buyer hereby accepts the risk of change of circumstances in the sense of Section (§) 1765, paragraph 2 of the Civil Code.

^ Back to the top

9.Rights and obligations when acquiring products marked "auto-renew" or "recurring" or "automatic renewal"

1.9 By buying a product labeled "auto-renew" or "recurring" or "automatic renewal" buyer confirms its agreement with the service and / or subscription tied to this product will be renewed automatically for another year, which is equal to the length of the initial period (which the service and / or subscription tied to the product paid), if it is not canceled at least 7 days before the deadline to restore e-mail requests sent to the address autorenew.cz@arkance-systems.cz and unless this automatic renewal rejected by the seller in accordance with these terms and conditions. the relaunch means the deadline expires the period covered by the service and / or subscription linked to the product in question was paid. If not to cancel the service and / or subscription pursuant to this point these terms and conditions the buyer will be obliged to pay for services and / or subscription next season.

2.9 Seller reserves the right to adjust the price for the next period. The price for the product at the relevant time will be based on actual end price valid for the period (plus applicable taxes and other fees, if any) specified by Autodesk. The method of calculating prices are listed in the menu of delivery service and / or subscription for the first season deliveries. The seller will inform the buyer about the price change of at least 15 calendar days prior to the date on which the next renewal takes effect. In this case, the buyer will be able to cancel your subscription and / or service as described in Section 9. 1. these terms and conditions.

3.9 In the event that there are certain services or subscription appointed extraordinary or different terms (eg. An annual or monthly duration), develops seller reasonable efforts to buyer sent a reminder to the waiting / needed restoration associated with those specific services or subscription of at least 15 calendar days before the expiration.

4.9 Seller may, regardless of what rights arose from the conditions of the relevant services and / or conditions of subscription or any other rights and remedies have emerged, by written notice at any time, with immediate effect, terminate service and / or subscription in the event that (i ) the buyer fails to make payment of any value associated with the service / subscription due date and that non-payment will take longer than 10 days and / or (ii) the buyer does not have a sufficient credit limit or is in arrears with payment of any invoice.

5.9 Buyer acknowledges that in the event of any termination of service and / or subscription, the seller accepts or liability to the purchaser or any third party, and that the buyer assumes full responsibility for any compensation to the seller for all liabilities, costs, expense, damage and losses (including any direct, indirect or consequential loss, loss of profits, loss of reputation, of penalty interest, fines, costs and expenditures on legal or other professional services) suffered or caused by the seller on the basis that there was to this end.

^ Back to the top

10. Personal data protection and sending of commercial communications

10.1. Protection of personal data of a Buyer who is a natural person is ensured by the Act No. 101/2000 Coll., on personal data protection, as amended.
10.2.  The Buyer hereby agrees with processing of its following personal data: name and surname, residential address, registration ID number , VAT identification number, e-mail address, telephone number (hereinafter jointly the “personal data“).
10.3. The Buyer hereby agrees with personal data processing by the Seller, for the purposes of execution of rights and obligations from the purchase contract and for the purposes of maintaining the user account. Unless selecting a different option, the Buyer hereby agrees with personal data processing by the Seller also for the purposes of sending of information and commercial communications to the Buyer. The agreement with personal data processing in the full range under this article is not a precondition which might on its own prevent conclusion of a purchase contract.
10.4. The Buyer acknowledges that it is his obligation to indicate his personal data (when making a registration, in his user account, when making a purchase order in the e-shop) correctly and truthfully and he shall promptly inform the Seller about any changes thereof.
10.5. The Seller may commission processing of Buyer´s personal data to a third person – a processing entity. Apart from persons commissioned to transport the goods, the Seller shall not provide the Buyer´s personal data to any third person without the Buyer´s previous approval.
10.6. The personal data will be processed without any limitation in terms of time. The personal data will be processed in an electronic form using automated procedures or in a printed form using non- automated procedures.
10.7. The Buyer hereby confirms that the provided personal data are accurate and that he has been informed that the data were provided on a voluntary basis.
10.8. If the Buyer believes that the Seller or the processing entity (Art. 9.5) performs the data processing in conflict with protection of the Buyer´s private and personal life or in conflict with the law, particularly if the personal data are inaccurate in respect to the purpose of their processing, the Buyer can:
10.8.1. request an explanation from the Seller or the processing entity,
10.8.2. request the Seller or the processing entity to correct the situation.
10.9.  If the Buyer requests information about processing of his personal data then the Seller shall provide the required information. For the information provided according to the previous sentence the Seller shall be entitled to request a reasonable compensation which shall not exceed the costs necessary for such provision of information.

^ Back to the top

11. Sending of commercial communications and saving cookies

11.1. The Buyer hereby agrees that the Seller is entitled to send to the Buyer´s e-mail address information associated with the Seller´s goods, services or business, as well as Seller´s commercial communications.
11.2. The Buyer agrees to save the so-called cookies in his computer. If it is possible to make purchases at the website and to perform the Seller´s obligations under the purchase contract without saving the so-called cookies in the Buyer´s computer then the Buyer may withdraw the consent provided in the previous sentence at any time.

^ Back to the top

12. Delivery

12.1. The deliveries may be sent to the Buyer´s e-mail address.

^ Back to the top

13. Final provisions

13.1. If the relation based on the purchase contract contains an international (foreign) element then the parties hereto have agreed that the relationship shall be governed by the Czech law. This provision shall have no effect on the consumer´s rights resulting from generally binding legal regulations.
13.2. If any of the provisions of these Sales Terms and Conditions is or becomes invalid or ineffective then it shall be replaced with a provision the purpose of which is as close as possible to the invalid one. The invalidity or ineffectiveness of one provision shall have no effect on validity or effectiveness of the other provisions.
13.3. The purchase contract, including these Sales Terms and Conditions, will be kept on file by the Seller in an electronic form and it will not be accessible.
13.4. A sample form for withdrawal from the purchase contract forms an enclosure hereto.

13.5. The Seller´s contact data: mailing address:  Líbalova 2348/1, 149 00 Praha 4, e-mail address eshop.cz@arkance-systems.com, telephone+420 910 970 111.


 

In České Budějovice, on 15 August 2016

Chairman of the Board of Directors of Arkance Systems CZ s.r.o.

 

 

 

 


 

Appendix 1: Form for contract withdrawal.